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Please feel free to write to us. We shall get back to you in less than 24 hours
Address
Richflo Building, Room RF 010, Nakawa Near URA Kampala Uganda
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Frequently Asked Questions
How do I start the process of importing goods into Uganda?
You need a TIN (Tax Identification Number) from URA, an invoice from your supplier, and shipping documents. Once goods arrive, we assist you in clearing them through customs.
How long does customs clearance take in Uganda?
It depends on the type of goods and how complete your documents are. For most cargo, clearance takes 2–5 working days if everything is in order.
What documents are required for customs clearance?
What Services Does Our City Provide for Residents?
Typically:
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Bill of Lading / Airway Bill
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Invoice from supplier
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Packing List
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Import Declaration Form (IDF)
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Tax Identification Number (TIN)
We help prepare and submit these for you.
How are taxes and duties calculated in Uganda? Can Delmas Help?
Yes. We provide tax estimation services so you can budget before shipping.
URA calculates based on the value of goods (CIF – Cost, Insurance & Freight), plus duty rates depending on the product. We help you know the exact charges before shipping.
Can you clear personal goods like cars or household items?
Yes. We clear both commercial and personal cargo, including cars, electronics, and household goods.
And you don’t have to be physically present. Once you authorize us as your clearing agent, we handle the entire process on your behalf.
Can you help me with tax filing and URA compliance?
Yes. We assist with tax returns, customs compliance, and documentation for businesses and individuals.